Shipping Policy

Effective Date: February 23, 2026
Last Updated: February 23, 2026

Please read this Shipping Policy carefully before placing an order on aswinishop.com ("Website", "we", "us", or "our"). By placing an order, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 1–3 business days after successful payment verification. Processing times may be longer during peak seasons, promotional periods, or public holidays. We reserve the right to delay or cancel any order if we are unable to verify payment or if the order cannot be fulfilled for any reason.

We do not guarantee that orders will be dispatched on any specific date.

2. Shipping Coverage

We currently ship within India only. We do not offer international shipping at this time. Deliverability to certain remote or restricted pin codes may be limited and is subject to courier serviceability, which may change without prior notice.

3. Estimated Delivery Timeframes

Estimated delivery times are indicative only and are not guaranteed. Actual delivery may vary based on your location, courier partner availability, weather, strikes, natural disasters, or other factors beyond our control.

We shall not be liable for any loss, damage, or inconvenience caused by delays in delivery.

4. Shipping Charges

Shipping charges, if any, are calculated at checkout and are subject to change without prior notice. Free delivery, where offered, applies only to select products and/or order values as displayed on the product page at the time of purchase. We reserve the right to modify or withdraw free shipping offers at any time.

5. Cash on Delivery (COD)

COD is available on eligible orders at select pin codes, subject to availability. We reserve the right to withdraw or restrict COD as a payment option at any time and without prior notice. Additional handling charges may apply for COD orders.

6. Accuracy of Delivery Information

It is the customer's sole responsibility to provide accurate and complete delivery information at the time of placing an order. We are not responsible for failed deliveries, lost parcels, or delays resulting from incorrect, incomplete, or outdated address details provided by the customer. Re-delivery charges, if any, will be borne by the customer.

7. Risk and Title

Risk in the products passes to the customer upon handover of the parcel to the courier partner. We are not responsible for any loss, damage, or theft that occurs after the parcel has been dispatched and handed to the courier.

8. Damaged, Missing, or Lost Shipments

In the event your order arrives visibly damaged, or if you believe your shipment is lost, you must notify us within 24 hours of the delivery date (or the expected delivery date, in case of non-delivery) by contacting:

• Email: info@aswini.com
• Phone: 18008435599

Claims raised after this window may not be entertained. We will make reasonable efforts to investigate such claims with our courier partner; however, we do not guarantee a resolution in every case. Any replacement, refund, or compensation shall be at our sole discretion and subject to our Refund & Cancellation Policy.

9. Force Majeure

We shall not be held liable for any failure or delay in shipping due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, labour disputes, or courier disruptions.

10. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. The revised policy will be effective from the date of publication on this Website. Continued use of the Website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

For shipping-related queries, please contact us:

• Email: info@aswini.com
• Phone: 18008435599
• Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST

This policy is intended as general guidance and does not constitute legal advice. We recommend consulting a legal professional to ensure compliance with applicable Indian laws, including the Consumer Protection Act, 2019.